Created

Between 11:43:07am PT and 11:53:25am PT we had an unexpected degradation in our production environment impacting account updates and all transaction activity within that time window. This will have been visible as 500-series errors from our payments and transactions APIs and declined card transactions during the window of impact.

This issue was resolved at 11:53:25am PT and the system resumed normal operation as of that time.

If you have any additional questions or concerns, please feel free to reach out to our Support team.