
Upcoming production database maintenance
Completed 19 May at 02:00am PDT.
Completed
Maintenance completed

Started
We will be conducting production database maintenance on the Synctera Ledger this Sunday (2024-05-19) from 1-2am PT.
We expect there to be an outage of no more than 5 minutes during this one-hour window.
During the outage window:
- Synctera Ledger capabilities will be unavailable, including the ability to list transactions, create transactions (internal transfers, ACH, wires, check deposits), and retrieve account balances
- Incoming card transactions will be declined, and may be retried by the merchants afterwards
- Synctera Console functionality dependent on the ledger will be unavailable
All other aspects of the Synctera Platform will be unimpacted.
If you have any additional questions or concerns, please feel free to reach out to our Support team.