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Maintenance

Upcoming production database maintenance

Completed 19 May at 02:00am PDT.

https://app.synctera.com api.synctera.com
Completed

Maintenance completed

Posted 19 May at 02:00am PDT.
Started

We will be conducting production database maintenance on the Synctera Ledger this Sunday (2024-05-19) from 1-2am PT.

We expect there to be an outage of no more than 5 minutes during this one-hour window.

During the outage window:
- Synctera Ledger capabilities will be unavailable, including the ability to list transactions, create transactions (internal transfers, ACH, wires, check deposits), and retrieve account balances
- Incoming card transactions will be declined, and may be retried by the merchants afterwards
- Synctera Console functionality dependent on the ledger will be unavailable

All other aspects of the Synctera Platform will be unimpacted.

If you have any additional questions or concerns, please feel free to reach out to our Support team.

Posted 19 May at 01:00am PDT.