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Synctera Console is currently inaccessible

Started 30 Oct at 01:18pm PDT, resolved 30 Oct at 02:10pm PDT.

https://app.synctera.com https://app-sandbox.synctera.com insights.synctera.com
Resolved

Auth0 has been stable since 1:30pm PT, we're declaring this incident resolved.

Posted 30 Oct at 02:10pm PDT.
Updated

We are observing recovery on Auth0's side and Synctera Console sign-in is working as normal. \

We're continuing to monitor internally.

Posted 30 Oct at 01:26pm PDT.
Created

Due to an ongoing incident with CloudFlare and Auth0, the Synctera Console is currently inaccessible.

As it depends on the Console, it is also not possible to log into Synctera Insights, but existing sessions are unaffected.

API access and all other platform functionality are not impacted.

Posted 30 Oct at 01:18pm PDT.