We are observing recovery for the incident affecting card issuance and card update endpoints. Our team will continue monitoring closely and will provide further updates if needed.

We are now observing full recovery from the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance are processing normally at this time. Our team will continue monitoring closely and will provide further updates if needed.

While deploying a permissions change, we corrupted the datastore backing our authorization layer. This caused the system to reject console logins and API key authentication, resulting in all authenticated API requests failing during the incident window. Card network authorizations and underlying transaction processing were not impacted.

Some console/Insights access and API-based interactions were unavailable for approximately 40 minutes. Card transactions continued to authorize and process normally. Engineering has restored the authorization datastore and confirmed that access has been fully recovered and are investigating the number of failed called during the down window.