Degraded

Sandbox Cards API Outage

We are experiencing a degradation in our sandbox environment impacting our cards APIs, including card issuance, activation, card transaction simulations, and the ability to obtain single-use client tokens.

Degraded

Cards API outage - Digital Wallets & Tokenization services

One of our card transaction processors, Marqeta, is experiencing an API outage.
This is currently impacting the creation of new Digital Wallet Tokens
This incident has no impact on card transaction processing.

Degraded

Console sign-in is unavailable

Our team is investigating reports of issues signing into the Console. Existing sessions are not impacted, and there is no impact to transaction processing, API, or other platform components.

Degraded

Partial system outage due to GCP pubsub incident

Case state modifications, card settlement processing, fees and rewards v1 API are down due to an ongoing GCP pubsub incident.

Card auth processing & creation of customers and accounts are working normally.

Delivery of webhook events are paused and will resume once the pubsub outage resolves.

Downtime

Cards API and transaction outage

We are experiencing an ongoing outage in our cards API, inclusive of transaction processing.

Our team is working through the incident and will provide regular updates.