Affected components
api.synctera.com
Updates
Resolved
The incident is fully recovered, and services are back operating normally.
Thu, Jan 22, 2026, 08:33 PM
Monitoring
We are observing recovery in degraded services. We continue to closely monitor the situation and will share updates.
Thu, Jan 22, 2026, 07:43 PM(50 minutes earlier)
Investigating
Our processor has identified an incident and is currently investigating. Further updates will be provided as additional details emerge. Card issuance, card management, digital wallet tokens and card transactions may be affected.
Thu, Jan 22, 2026, 05:58 PM(1 hour earlier)